We want you to be delighted with your purchase. If not, ZEUZY offers free returns within 60 days and refunds within 7 days of receiving your return.
Returns (60 Days, Free)
- Email home@zeuzy.co.uk with your order number within 60 days of delivery.
- We’ll send a free returns label and instructions.
- Repack the item in its original packaging.
Return Conditions
- Items should be unused, in resalable condition and in original packaging.
- Returns are free — you pay nothing to send items back.
Refunds (Within 7 Days)
Once your return is received and inspected, we process your refund within 7 days to your original payment method. Your bank may take a few extra days to display it.
Faulty or Damaged Items
If an item arrives faulty or damaged, contact us within 48 hours and we’ll arrange a free replacement or full refund. See also Warranty & Replacement.
ZEUZY LTD · Company No. 16700595 · Registered office: 72 Chase Side, Enfield, EN2 6NX, United Kingdom
Email: home@zeuzy.co.uk · Phone: +44 20 8040 3476 · Registered in England & Wales.