Answers to the questions ZEUZY customers ask most. Can’t find what you need? Email home@zeuzy.co.uk.

Shipping

Is shipping really free? Yes — free shipping on every UK order, no minimum. Orders are dispatched in 1–2 business days and delivered in 3–5 business days.

Returns & Refunds

What’s your returns window? 60 days from delivery, and returns are free. Once we receive your item, refunds are processed within 7 days to your original payment method.

Payment

How can I pay? Securely via PayPal — you can also check out with a debit or credit card through PayPal, with buyer protection included.

Warranty

Are products covered by warranty? Yes. Products carry the manufacturer’s warranty; see our Warranty & Replacement policy.

Order Tracking

How do I track my order? You’ll get a tracking link by email at dispatch, or use our Track Order page.

ZEUZY LTD · Company No. 16700595 · Registered office: 72 Chase Side, Enfield, EN2 6NX, United Kingdom
Email: home@zeuzy.co.uk · Phone: +44 20 8040 3476 · Registered in England & Wales.